Chief Operations Officer Permanent

Information Technology and Services

A Information Technology and Services Company

About Company

we capitalize on the strength of our core expertise and capabilities in Telecom, Banking Financial and Insurance Services, and Hospitality verticals. we leverage our deep domain and delivery expertise, methodologies and frameworks, partnerships and technology alliances to cater to our clients.


Job Description

We are looking to hire a visionary COO to oversee our company’s operational processes, and to ensure a superb customer experience. An International provider of digital financial services, building a financial ecosystem that transcends the hassle of physical banking and complicated financial transactions into a paperless, borderless, and real-time experience for our customers. The foundation of our ecosystem has been laid through profound experience since 2005 in providing data-driven digital financial services globally. As a global thinking company, we are proud of our diversity and currently employ people from over 30 different nationalities and walks of life. We support employee interests, hobbies and goals both inside and outside of the company because we understand that happy people make happy employees!


Responsibilities

  • Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations.
  • Coaches and develops the team to ensure they are delivering against key business metrics.
  • Looks for methods to improve quality, efficiency, and productivity, reduce costs, increase profits, or improve control measures.
  • Works collaboratively to develop and/or improve systems, processes, controls, and procedures that improve the overall efficiency of the firm and insure excellent client service.
  • Provides timely, accurate, and complete reports on the operating condition of the company.
  • Manages the overall strategy, purpose, and vision of the entire Human Resources function: benefits, recruitment, learning and development, culture, performance management, and succession planning.
  • Leads and develops a team across multiple locations and various functions.
  • Motivates and leads a high-performance management team.
  • Attracts, recruits, and retains required members of the executive team not currently in place
  • Provides mentoring as a cornerstone to the management career development program.
  • Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
  • Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved.
  • Fosters a success-oriented, accountable environment within the company.
  • Represents the firm with clients, investors, and business partners.

Requirements

  • A Master’s Degree or MBA
  • Completion of a bachelor's degree at a reputable university
  • Minimum of five years of management experience in operation with the day-to-day operations of an organization.
  • Experience:
  • 10 years of experience in the Pension Industry is an advantage
  • A minimum of 5 years of work experience in a senior management role.
  • Knowledge
  • Solid working knowledge of strategic planning, management, and organizing
  • Communicate effectively in both written and verbal form.
  • Problem-solving/Analytic
  • Business Acumen
  • Technical Competencies:
  • Leadership skills
  • Decision-making and problem-solving skills
  • Financial Management skills
  • Excellent interpersonal and public speaking skills
  • Demonstrate competency in strategic planning and business development



Overview

  • Job Title Chief Operations Officer
  • Experience Level Intermediate
  • Salary Competitive
  • Pension Scheme No
  • Health Insurance Scheme No
  • Bonuses (Bonus Schedule) None
  • Hours FullTime
  • Location Accra (Onsite)
  • Country Ghana (Gaana)
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